Dental Care during Covid-19 Pandemic
We sincerely hope that this message finds you and your family safe and in good health! Dental offices continue to be considered an essential service and remain open in health regions declared to be in lockdown including York Region.
The Ministry of Health has lifted the restrictions placed back in March. While many things have changed since then, one thing has remained the same: our commitment to your health and safety. Your dental health remains very important to us as it has a big impact on your overall health and well being.
Our office has always followed the most up to date infection control standards and protocols. Please see below for what we are doing to keep you safe.
- We will ask screening questions before your appointment and you’ll be asked those same questions again and sign a dental consent form when you arrive at the office including a temperature check with a touchless thermometer.
- If you arrive early please wait outside in your car and come in only at your designated appointment time.
- Individuals accompanying a patient should wait outside the office unless absolutely required (For example a parent bringing in a child patient.)
- Please arrive to the office wearing either a mask or a face covering. Please wear a mask or face covering while in the office at all times except for during treatment.
- We have hand sanitizer that we will ask you to use when you enter and exit the clinic. There are more dispensers around the office for you to use as needed.
- Our waiting room will have very limited seating for physical distancing and will no longer offer magazines or children’s books.
- We will be wearing more protective gear – such as masks, goggles, face shields – than we normally do during your visit
- Each of our treatment rooms has been sealed.
- We have invested in high efficiency air filtration systems that continuously clean the air. These systems have been added to each treatment room as well as to our common areas.
- In between patients we meticulously clean and disinfect rooms, as well as sterilize all instruments used.
Rest assured, all these procedures are designed to create the safest environment for you, other patients and our team. We look forward to seeing you!
From New Friends
Dear Dr Anna,
We just wanted to thank you for the kind and gentle manner in which you and your staff treated our family.
We appreciated the way you explained your procedures and thank you for the great service we received in your office.
We're so glad we found you!
Best regards,
Carlos, Claudia, and son Daniel (Richmond Hill)
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